Today hotels lose on average 65% of their bookings to OTAs such as Expedia, hotels.com, Trivago, Priceline etc. That “leakage” increases up to 90% when guests book through their tablet or mobile phone. Guests may often book an additional night while at the hotel through the on-line resellers on the free hotel WIFI. Recovery of additional direct bookings is the primary motivator for mobile apps, tablets and phones provided by the hotel to the guests. Additional benefits include increased food and beverage orders and increased commissions from virtual concierge purchases. GuestTel provides the most comprehensive checklist of features comprising THE only TOTAL solution in the industry.